Live Training
Live Training
CUSTOMER SERVICE INSPECTION CLASS
(10 Hours - TCEQ Approved for CSI, Water, BPAT)
When: Tuesday, October 11, 2017 and Wednesday, October 12, 2017
Time: 9:00am - 3:00pm (CDT)
Member Fee: $200
Non-Member Fee: $260

No travel required! Training from the convenience of your own desk.
Only a computer and internet connection required.

REGISTER!!   (Registration deadline: October 10, 2017)
Space is limited. RESERVE YOUR SEAT NOW

TWUA is offering our 10-hour Customer Service Inspector Course. This course is TCEQ approved for CSI, Water and BPAT credit. It can be used for core training, renewal or continuing education hours. Attendees will participate in discussion of the purpose of Customer Service Inspections, lead, copper, cross connections and questions and answers.

OBJECTIVES WITH THIS TRAINING:
Share knowledge and experience that will:
  • Improve understanding of customer service inspection in a utility.
  • Provide compliance with TCEQ for core training.
  • Provide compliance with TCEQ for continuing education credit.
  • Improve knowledge and understanding of skills used in the performance of customer service inspections.
WHO SHOULD ATTEND:
  • Anyone who needs Customer Service Inspection training in their pursuit of an advanced operator license.
  • Anyone who needs Customer Service Inspection for licensing or renewal.
  • Water operators who work in inspection.
  • Anyone interested in acquiring more knowledge in Customer Service Inspections.
Online Training:
  • Cannot be substituted for hands-on training required to teach critical skills.
  • The same distance training repeated in the license renewal period will not receive training credit per 30 TAC 30.28 (p)(3)(c).
  • The same webinar training may not be repeated within the renewal period for training credit per 30 TAC 30.28 (s)(4).
Requirements:
  • Browser must be updated to the latest release and Internet Explorer must be Release 10 or later.
  • Browser and Network must support flash and HTML5 video.
  • Guaranteed bandwidth of at least 1 Mbps downstream.
  • Registrant will be required to complete TWUA's identity verification process upon successful registration.
  • Identification verification and polling will be conducted during this training.
  • Comprehension and understanding will be tested throughout the course.
  • Passing an Exit Exam will be required for successful completion.
  • Any questions contact TWUA Central Office (888)367-8982.
PRESENTER:
David Moore
TWUA
Training Coordinator

David is currently the Training Coordinator for TWUA with 28 years of experience in operation and maintenance related to water and wastewater.

David is a Double A Operator. He has also presented the TWUA traditional 20 hours classroom setting both at the regional and individual training events.



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